Start with your build requirements

Tell us your build volume,
and we’ll help you choose a Mac

Setting up an iOS build farm or troubleshooting a host? Email us for setup advice and team plans. For active services, submit a ticket in the console. Send your request to the right place to keep things moving.

Dedicated physical Macs, not virtual machines. Rent by the day from $21.1/day. Check the console for real-time availability.

Two channels, three types of request

Choose the right channel

Email us to discuss your requirements. Use console tickets for issues tied to an account, order, or host. Keep all relevant details in one email or ticket so the full context stays together.

Before renting

Plan your setup

Tell us how many builds you run each day, how many run in parallel, and whether you use simulators. We’ll first assess the resources needed for compiling, signing, and testing, then discuss our three Mac plans.

  • Include your current build time and target delivery time.
  • Share your Xcode version, number of schemes, and caching strategy.
  • If you already have a pipeline, include a configuration snippet with sensitive details removed.
Draft a setup inquiry
Already a customer

Technical support

For connection failures, host issues, or order and billing questions, sign in to the console and open a support ticket. Include the relevant host or order ID so we can match the issue to your service.

  • Include when the issue occurred and your time zone.
  • Describe the expected and actual results, along with steps to reproduce the issue.
  • Attach redacted logs, keeping error codes and command output intact.
Sign in to submit a ticket
Scale your team

Team plans and volume orders

Need multiple runners, a phased rollout, or collaboration across regions? Get in touch by email. Start with your usage patterns and number of parallel jobs; you don’t need to choose a configuration for every machine yet.

  • Include the estimated number of machines, rental period, and rollout schedule.
  • Let us know whether each project needs an isolated build environment.
  • List your billing requirements and your team’s time zone.
Discuss team requirements by email
Make your first email count

Prepare your request, then send it by email

This tool creates an email draft; it does not submit a form to our website. After you fill it in, your device’s email app will open. Check the recipient and message before sending. All inquiries go to support@armrdp.com.

Enter an estimated whole number. Leave blank if you haven’t tracked this yet, and describe your release cadence in your request.
Choose based on your team’s location. If builds are scheduled by CI, also tell us where your repository and artifact destination are.
Up to 1,800 characters. Do not include passwords, private keys, certificate passphrases, payment card details, or repository access tokens.

Your details are used only to create an email draft on your device. This page won’t send the email or save the draft in your browser’s local storage.

Fill in the required fields to create a draft. If you don’t have an email app configured, copy the text and send it yourself.

Know the details before you rent

Three common pre-sales questions

Start with a defined rental period and toolchain. Get a build working, then decide whether to scale up to a long-running iOS build farm.

Can I rent by the day first?

Yes. You can rent by the day, starting with the ArmRDP M4 Base at $21.1/day. This is a paid rental, not a free trial. We recommend testing with your own project: clone the repository, install dependencies, archive, sign, and export a build. Compare clean-build times with cache-hit times, then choose a weekly, monthly, or quarterly rental.

Can I choose and keep a specific Xcode version?

Yes. Choose and pin the Xcode versions your projects need, and manage multiple versions if required. Each version must be compatible with the host’s macOS and target SDKs. Share your exact version requirements when you contact us. Set the toolchain path in your pipeline and pin dependency versions to avoid mismatches between the GUI and the runner’s command-line tools.

Which payment methods and currency do you support?

We accept USDT-TRC20 and Visa, Mastercard, or Amex via Stripe. All payments are charged in US dollars (USD). Available payment gateways are determined by the response from our backend. For order or payment issues, submit a ticket in the console and include your order ID. Never include full payment card details in an email or ticket.

Align on time zones before troubleshooting

Service time zones and response targets

Our regions operate year-round, 365 days a year. Support communications are coordinated using the time zone of the relevant region. Host uptime and staff response times are separate. Include your own time zone when reporting an issue.

Email: first response within 24 hours

For setup advice, team plans, and other inquiries, email support@armrdp.com. The first response confirms your request and any details we still need; it does not mean configuration checks or issue resolution are complete.

If you need to add details about versions, parallel jobs, or rental duration, reply to the original email. Avoid starting new threads so your request stays together.

Email support

Tickets: first response within 24 hours

For host, connection, order, and billing issues, submit a ticket in the console. The first response will confirm the scope of the issue. If we need to reproduce or investigate further, continue the discussion in the same ticket.

For connection issues, say whether SSH, VNC, or both are affected. Include the error code and the last time the connection worked. Do not include your host password.

Sign in to view your tickets
Time reference: US West observes local daylight saving time. Include the UTC offset alongside timestamps in your logs.
Region Time zone What to include when reporting an issue
Singapore UTC+08:00 Issue start and end times, with your local time zone
Japan (Tokyo) UTC+09:00 Issue start and end times, with your local time zone
South Korea (Seoul) UTC+09:00 Issue start and end times, with your local time zone
Hong Kong UTC+08:00 Issue start and end times, with your local time zone
US West UTC−08:00 / UTC−07:00 UTC offset and daylight saving time status in the logs

Get connected, then add your pipeline

Our docs cover setup, connectivity, toolchains, and runners. FAQs explain billing, regions, and usage. Follow the relevant steps first; if you still need help, share the results by email or in a support ticket.